Last time we took a squiz at this: 1 January 2023.

Our privacy policy

The Good Ideas Co. Privacy Policy exists to help you make sense of how we collect and use the personal information you provide to us. Also, to assist you in making well-informed decisions when using our site and services. References in this document to “us,” “our,” and “we” refer to the individuals Amy Starr (ABN: 31 241 505 692) and Lisa Patulny (88 397 433 794), trading collectively under the business name The Good Ideas Co.

By using our website, you consent to the storage of your personal information. We will only use your personal information to provide you with further details of the services you have authorised. We will not use your personal information to send you links to funny TikTok cat videos. (But if you’re keen on those, go here.)

We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy may be amended from time to time with changes, additions and deletions, at our discretion. If such things are important to you, you should check this page regularly to ensure you’re aware of any changes. Your continued use of our website following any amendments indicates that you accept said amendments. By using our website, you consent to this Privacy Policy as of its last update, whether or not you have read it.

The fine print

WHAT KIND OF INFORMATION DO WE COLLECT?

When you visit this website, you may provide two types of information.

  1. Personal information: This is the kind of info you knowingly and willingly provide. It may include things like your name and email address, or any other information that could be used to identify you personally. The website collects personal information on an individual basis, meaning it is linked to your activity on the site.

  2. Website use information: This refers to data that is collected on an aggregate basis as you and others browse the site. It is typically collected through cookies and is used to analyse how the website is being used. This info is not linked to any specific individual and is used to improve the overall user experience of the site.

HOW DO WE USE THE INFORMATION YOU PROVIDE?

In general, we utilise personal information to manage and develop our business, offer stellar customer service, and provide our customers and potential customers with access to additional services. Additionally, we may use the information we gather to inform you about significant changes to our website, new services, or exclusive offers that we reckon might be of interest to you. However, you can always opt out of receiving these offers by clicking the very visible unsubscribe link located in each such email. (We don’t do spam.)

RE: US SHARING YOUR INFORMATION WITH THIRD PARTIES

The information we collect is used to improve the content of this site and quality of our services, and is not shared with other organisations for commercial purposes. We may disclose your info if required by law or if we believe that such action is necessary to protect our rights and property, our site and the users of our site.

WHAT ABOUT OTHER WEBSITES LINKED TO THIS ONE?

We are not responsible for the practices employed by websites linked to or from our site, nor the information or content contained therein. Please remember that when you use a link to go from our site to someone else's, our Privacy Policy is no longer in effect. Your interaction on any other website, including sites that we have linked from ours, is subject to that site’s policies. Please read over those rules and policies before proceeding.

HOW DO WE SECURE OUR INFORMATION TRANSMISSIONS?

Email is not a secure form of communication. We request that you do not send private info to us by email. Some of the info you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128-bit encryption services. (Tip: Pages utilising this technology have URLs that start with HTTPS instead of HTTP.)

YOUR CONSENT

By using this site, you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies, we will post those changes on this web page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

RE: PRIVACY COMPLAINTS:

If you believe there has been a breach of the Australian Privacy Principles or the APP Code resulting in mishandling of your personal information, we are obliged to investigate the complaint to resolve the issue. If you make a complaint, we will respond within 5 business days to advise you on who is responsible for managing your complaint. We will investigate and, where necessary, consult with third parties about your complaint. We will make every effort to address your complaint within 10 business days and will communicate our decision to you in writing. You may also complain directly to the Office of the Australian Privacy Commissioner. Instructions on how to file a formal complaint can be found at www.oaic.gov.au.

HOW TO CONTACT US/WHERE TO SEND FAN MAIL

Queries should be directed to Amy and Lisa at The Good Ideas Co. Our email is ciao@thegoodideasco.com.